Privacy policy and data protection

In compliance with the (EU) Regulation 2016/679 of the European Parliament and of the Council, of 27th April, 2016, on the protection of natural persons regarding the processing of personal data, which repeals Directive 95/46 / EC (hereinafter, RGPD) and Law 34/2002, of 11th July, services of the Information Society Services and Electronic Commerce Services (hereinafter, LSSI-CE), and of the Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights, LOCUTORS CATALANS guarantees the protection and confidentiality of personal data, of any kind, provided by our customers, in accordance with the provisions of the General Regulation of Protection of Personal Data.

The Data Protection Policy of Locutors Catalans is based on the principle of proactive responsibility, according to which the Data Controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate this to the corresponding control authorities.

The data provided will be treated in the terms established in the RGPD; in this sense, Locutors Catalans has adopted levels of protection that are legally required and has installed all the technical measures at her disposal to prevent the loss, misuse, alteration and unauthorised access by third parties, detailed below. However, the user must be aware that security measures on the internet are not impenetrable

LAST UPDATED: 21/10/2019

1. Responsible for the treatment: Who we are?

Name: Locutors Catalans SLU
National ID number: ESB10764553
Address: Pla 16, 1-4 (08980) Sant Feliu de Llobregat – SPAIN
Phone number: +34 931 97 62 58
Contact email:

2. Purpose of the treatment: What will we use your data for?

All data provided by our customers and/or visitors on the website of LOCUTORS CATALANS or its staff, will be included in the registry of personal data processing activities, created and maintained under the responsibility of LOCUTORS CATALANS, essential to provide the services requested by users, or to resolve doubts or issues raised by our visitors. Our policy is not to create profiles about the users of our services.

3. Legitimacy of the treatment: Why do we need your data?

a) Contractual relationship: It is the one that applies when you buy one of our products or hire any of our services.
b) Legitimate interest: To attend the queries and claims that we raise and to manage the collection of the amounts owed.
c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to the query or request for information raised.

4. Recipients: With whom do we share your data?

We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data on the occasion of compliance with any law. For example, the Tax Law requires that the Tax Agency provide certain information on economic operations that exceed a certain amount. In the event that, apart from the assumptions mentioned, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.

5. Communication: Where could we send your data?

We will not make international transfers of your personal data for any of the purposes indicated.

6. Conservation: How long will we keep your data?

We will only keep your personal data for as long as necessary to achieve the purposes for which they were collected. When determining the appropriate conservation period, we examine the risks involved in the treatment, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies policy.

In this sense, LOCUTORS CATALANS will keep the personal data once its relationship with you, duly blocked, has ended during the limitation period of the actions that could derive from the relationship maintained with the interested party.

Once locked, your data will be inaccessible to LOCUTORS CATALANS, and will not be processed except for making it available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities born of the treatments, as well as for the exercise and defense of claims before the Spanish Agency for Data Protection.

7. Security: How are we going to protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information in our systems. We maintain strict levels of security to protect the personal data we process against accidental losses and unauthorized access, treatment or disclosure, taking into account the state of the technology, the nature and the risks to which the data is exposed. However, we cannot be responsible for your use of the data (including username and password) that you use on our website. Our staff follows strict privacy rules and in the event that we hire third parties to provide support services, we require them to abide by the same rules and allow us to audit them to verify compliance.

8. Your rights: What rights can you exercise as an interested party?

We inform you that you may exercise the following rights:
a) Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
b) Right to rectify any inaccurate personal data;
c) Right to delete your personal data, when this is possible (for example, by legal imperative);
d) Right to limit the processing of your personal data when the accuracy, legality or need for the processing of the data is doubtful, in which case, we may keep them for the exercise or defense of claims.
e) Right to object to the processing of your personal data, when the legal basis that enables us to process those indicated is our legitimate interest. LOCUTORS CATALANS will stop processing your data unless it has a legitimate interest or is necessary for the defense of claims.
f) Right to the portability of your data, when the legal basis that enables us for its treatment is the existence of a contractual relationship or your consent.
g) Right to revoke the consent granted to LOCUTORS CATALANS.

To exercise your rights, you can do it for free and at any time, by contacting us at the address C / Pla 16, 1-4 (08980) Sant Feliu de Llobregat, ​​attaching a copy of your ID.

9. Rights protection: Where can you make a claim?

In case you understand that your rights have been disregarded by our entity, you can file a claim with the Spanish Protection Agency

10. Updates: What changes may be made to this Privacy Policy?

LOCUTORS CATALANS reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it.

In order to ensure compliance with personal data protection regulations, LOCUTORS CATALANS has received consulting and advisory services from ClickDatos.